Natalie joined Framptons in January 2013 as Office Manager and has since progressed to her current role as Director of Operations. With a strong background in office management and executive support, she oversees the day-to-day running of the business, including HR, compliance, and IT functions.

Known for her approachable nature and commitment to maintaining exceptional customer service standards, Natalie ensures the office runs smoothly and efficiently. She is always on hand to provide guidance, encouragement, and practical support, fostering a positive team spirit throughout the workplace.